These Terms & Conditions apply to all projects delivered by Brown Fox Creative House (“we”, “us”, “our”) unless otherwise specified in an approved proposal. By engaging our services, you (“the client”) agree to these terms. If there is any conflict between these Terms & Conditions and your approved proposal, the proposal will take precedence. All amounts are exclusive of GST unless otherwise stated.

1. Payment Schedule

• Project Investment: As outlined in the approved proposal.
• Payment Structure:
  • One-off projects up to $5,000: 50% deposit upon signing; balance due upon delivery of first draft.
  • One-off projects over $5,000: 50% deposit upon signing; 30% progress payment upon completion of the shoot; balance due upon delivery of first draft.
  • Ongoing or multi-month projects: Invoiced monthly in equal instalments unless otherwise agreed.
• Payment Terms: All invoices are due within seven (7) days of issue. Late payments may incur 2% monthly interest and/or suspension of services until resolved.
• Additional Costs: Work outside the agreed scope (e.g., additional shoots, revisions beyond included rounds, special equipment, talent, or location hire) will be quoted and approved before commencement.

2. Services & Scope

• Inclusions: As detailed in the approved proposal (e.g., video production, photography, social content plans, campaign strategy).
• Optional Add-Ons: Additional services not listed in the proposal may be provided at agreed fees (e.g., time-lapse, extra milestones, motion graphics).
• Client Responsibilities:
  • Provide clear briefs, brand assets (logos, fonts, style guides), and schedules ahead of production.
  • Ensure safe access and site readiness; delays caused by site conditions may result in additional costs.
  • Obtain any necessary permits or approvals for filming unless otherwise agreed.

3. Deliverables & Timelines

• Deliverables: As set out in the approved proposal (e.g., brand films, reels, photography sets, content calendars, caption banks).
• Turnaround:
  • Short-form content or milestone updates: approximately 5 business days.
  • Major showcase pieces or campaigns: 15–20 business days, unless otherwise agreed.
• Revisions: Two (2) rounds of revisions are included per deliverable; additional revisions are billable.
• Ownership & Licensing:
  • Clients are granted a perpetual licence to use final delivered content (including UGC-style content produced by us) for marketing, social media, websites, paid advertising, and internal purposes.
  • Brown Fox Creative House retains ownership of all raw files and reserves the right to showcase final work in its portfolio (unless confidentiality is requested in writing).
  • Editable templates or design files (e.g., Canva templates) are licensed for client use but remain the property of Brown Fox Creative House unless otherwise agreed.

4. Scheduling & Rescheduling